I
can't deal with my co-workers, Liz. It's just too much! I work with
slackers. Most of them are talented but their work ethic is horrible.
How so?
Our department takes care of creative projects for the rest of our company, which is a publishing company.
When one of my colleagues digs into something, like a design project, they do a great job with it. I have to give them that.
The thing is that when they finish a project, they take a long break. It could be an hour-long break!
They tune out. They get on YouTube. Some of them get on eBay or
ESPN or they play solitaire online. They don't say "Okay, I finished
that project, let me get started on the next one!" You've never seen
slackers like these.
Why does your co-workers' behavior bother you? Does it slow you down?
No, it accelerates my heart rate if I'm honest about it! We
work independently so my colleagues' slacker ways don't affect my work,
but they irritate me.
They offend me from a work-ethic standpoint. I don't think it's right. I think people should come to work and do their work.
Is it just me? It's work! It's not their living room. Is this the new deal -- you work an hour and you take an hour off?
This issue is bothering you, I know. It is a big concern for you
and that is stressful. I agree with you that people should do their work
at work.
These days, though, it's not always obvious what constitutes work.
Sometimes what looks from the outside like a long break is actually a
part of the creative process.
It's work when someone is working -- writing something,
researching something, in a meeting or working on a project. It's
obvious -- the difference between working and goofing off.
BEAT.
You don't agree with me?
There are jobs where it is easy to tell what's work and what isn't.
For instance, if I were working the cash register at a retail store and
you were my supervisor and you happened to walk into the ladies room
and I were in there dyeing my hair in the sink, you might ask me "What's
up?"
I might say "I got sick of my hair color and this color was on sale
so I wanted to color my hair now so I can go out tonight and look
amazing."
Then you might say "That sounds like fun, but you've been in here
for thirty minutes and your break is only fifteen minutes long, and
apart from that you're not supposed to color your hair in the sink in
the ladies' room."
As my supervisor, you would know right away that I was confused
about what my job required. You could see that I wasn't clear on what
the company expected from me. In my cashier job, the company's number
one expectation is that when I'm not on lunch or a break, I'm on my cash
register checking out purchases.
There are other jobs where you can't tell what constitutes work and what doesn't.
When I worked with software people, sometimes I'd walk by someone's
office when their door was open a sliver, and I'd see them staring at
the ceiling. They were working! They were thinking.
We are in the Knowledge Economy now. Thinking is a critical piece
of many jobs, but we undervalue it because it doesn't look from the
outside like 'real' work.
Some jobs entail more thought than action. Maybe your designer
co-workers work that way. Some people's best work happens in the
background while they are doing something else -- doing push-ups or
folding laundry or sleeping.
For some people, regular YouTube breaks are part of their workday equation.
Their engine won't run without those breaks, but their engine runs
insanely well and contributes a lot to the team. The breaks and
distractions are part of the deal. That's not being a slacker. A lot of
people need that energy shift during the day. It's not a bad thing.
Are you saying people can be working while they're watching Youtube videos?
Quite possibly they are. People have amazing ideas in the shower
and in their cars. They have to keep their batteries charged, and
YouTube breaks let them do that.
Not everyone likes YouTube, of course. There are a lot of different
ways to shake it up and recharge. Some people need to get up and walk
around. Some people need to have a conversation. We all work
differently.
I can't listen to music while I'm writing but when I finish a story
or a book chapter, I want to listen to three or four songs. I need a
music break.
That's why you post songs on LinkedIn all the time.
You know it! Music is fundamental. We need music and art and
movement around us. Little by little we are starting to remember that
people don't work the same way machines do.
So you don't think I should say anything to my slacker co-workers -- or report them?
Walk down both paths in your mind. In one scenario, you become the
police of who's working and who's wasting time, and try to make those
tiny distinctions for everyone else, although you are not their
supervisor.
Once you've decided what constitutes work and what doesn't, you can
try to get your co-workers to adjust their work habits to suit you.
That seems like a tough assignment, and no fun either. It seems
like a big mojo suck that will only hurt your relationships with your
workmates and achieve nothing good.
You could report your co-workers to your manager when you don't
think they're working. Will that be good for your flame, or your team's
mojo? I can't imagine how it would be.
Okay. I see what you're saying. What's down the other path?
On the other path you look more deeply into how you and your
colleagues create work (which is art!) together and how all of you
function best.
You make your collaboration style or independent working styles a
topic for discussion. You share ideas and learn from one another.
That's a great topic for a team meeting, or a whole series of
meetings. People have different work styles, and different creative
styles. You can talk about that with your teammates!
The trust level on your team will grow when you actively discuss
your environment, your communication and how everyone is feeling about
the work and the workplace.
That is a really interesting point. Our manager Cecily asked us
each to bring a topic to our next team meeting -- a topic that it would
be good for us to talk about.
The topic can be simple -- just ten minutes of open discussion on "How is our team doing?"
"How is our team doing?" I'm going to bring up that topic!
Maybe I'm being too harsh on my colleagues. The world is changing so
fast!
It's true - the world is changing fast! Together we are growing new
muscles and reinventing work for people. I can't wait to hear about
your meeting. I predict it will be one of your best meetings yet!
Questions and Answers
Where are the images that usually appear in Liz Ryan's stories?
There is an issue with the LinkedIn text editor right now that is
keeping images from appearing correctly inline with text. Here are a few
of the images that were intended for this story!
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